Freshservice is a user-friendly and configurable IT Service Management solution in the cloud that aligns with ITIL standards. The Freshservice mobile app is designed to enhance productivity for IT agents while on the go. It includes essential ITIL modules such as incident management, asset management, user management, service catalog, and task management.
The Freshservice app is making waves in the mobile service desk industry, bringing about a revolution. We encourage you to give it a try and share your feedback with us!
Key features of the Freshservice mobile app:
- Push notifications to keep you informed.
- Create, respond to, assign, prioritize, and update tickets on the go.
- Customize views to focus on important tickets.
- Insert canned responses and attach files as needed.
- Add private notes for internal communication.
- Search for users and solutions in the knowledge base.
- Get an overview of your help desk at a glance.
- Requesters can browse and track service catalog items.
- Update asset details and add new assets using barcode/QR code scanner.
- Agents can easily log in with Active Directory SSO or SAML.
- Share tickets via popular instant messaging apps.
- Merge similar tickets to reduce workload.
Feedback from our customers:
- "Freshservice’s mobile app is fantastic as it allows effortless connectivity. It's easy to tag or reach out to colleagues working remotely, and they can respond promptly."
- - Joshua Lyon, ICT Manager at Donvale Christian College
- "The Freshservice mobile app has saved us a tremendous amount of time. Our team uses it to scan assets on the go and manage tickets efficiently. The app's design is also impressive."
- - Tony Casey, Manager of IT at Motorama
- "The mobile app is intuitive and convenient, keeping agents updated with push notifications even when they are away from their desks. It has been a valuable addition to our service delivery."
- - Ben Laxton, Service Delivery Manager at Royal Rehab
概述
Freshservice 是在由FRESHWORKS TECHNOLOGIES PRIVATE LIMITED开发类别 Business Freeware 软件。
最新版本是 Freshservice 的 8.15 2024/07/03 上释放。 它最初被添加到我们的数据库 2023/10/21 上。
Freshservice 在下列操作系统上运行: Android/iOS。
用户 Freshservice 4 个 5 星的评分，给了它。
截图（点击查看大）
相关产品
2024/11/21
|
Boom 2 for Mac 1.7.16 |
2024/11/20
|
Skład Opału 18.5.1 |
2024/11/20
|
Uni Faktura 18.5.1 |
2024/11/20
|
Punkt Skupu 18.5.1 |
2024/11/20
|
JRiver Media Center 33.0.34 |
| 2024/11/20 | Why use a VPN service in 2025? |
| 2024/11/13 | Adobe October 2024 Patch Day |
| 2024/11/05 | Crowdstrike Strikes Again: Office Crashes, Windows 11 Stalls |
| 2024/11/04 | How to shrink large PDF files in 2025 |
| 2024/10/30 | Google Chrome 130.0.6723.91/.92 update for Windows and Mac available |
评测
 |
AOMEI Backupper
AOMEI Backupper：可靠的备份和恢复解决方案 |
 |
Rockstar Games Launcher
使用 Rockstar Games Launcher 简化您的 Rockstar 游戏体验！ |
 |
Microsoft ODBC Driver for SQL Server
使用 Microsoft ODBC Driver for SQL Server 进行可靠高效的连接管理 |
|
Comprobación de estado de PC Windows
Optimiza el rendimiento de tu PC con Comprobación de estado de PC Windows |
|
 |
Canon My Image Garden
为佳能用户提供高效的图像管理和编辑工具 |
 |
Java SE Runtime Environment
运行 Java 应用程序的基本软件 |
UpdateStar Premium Edition
Google Chrome
Microsoft Edge
Microsoft Edge WebView2 Runtime
Microsoft Visual C++ 2015 Redistributable Package
Microsoft Visual C++ 2010 Redistributable
