Freshservice runs on Android and iOS.
License: | Freeware |
Date added: | 07/03/2024 |
Publisher: | FRESHWORKS TECHNOLOGIES PRIVATE LIMITED |
Changelog: |
Agents can now, - view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster - delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability Additionally, includes bug fixes and enhancements. |